
Los Pollos Hermanos Employee Training
Overview
Let Gus Fring teach you the proper way to run a business with this Emmy-winning, 10-part training seminar.
Episodes

1. Communication
2017-04-10
Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

2. Cleanliness
2017-04-17
Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

3. Shipping and Receiving
2017-04-24
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

4. Customer Service
2017-05-01
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

5. Employee Code of Conduct
2017-05-07
Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

6. Loss Prevention
2017-05-14
Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

7. Sustainability
2017-05-21
Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

8. Brand Management
2017-05-28
Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

9. Conflict Resolution
2017-06-05
Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

10. Emergency Situations
2017-06-12
Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.